Zoe Verified Buyer 28/12/2020

This grape seed oil is lovely to work with for massage therapy, however it is almost impossible to remove from sheets and pillow cases. I've washed them 3 times at a high temperature using bio washing liquid, oxy action powder and even washing up liquid and after 3 washes the oil stains are still present. If you just want to use for personal use, then it would be okay for you, but as a massage therapist I can not afford to spend so much time trying to get oil stains from my linen, I need my sheets and pillow cases to be ready to use again after one wash. I've never had such a problem with grape seed oil before, so I don't know why this one is different than the others I've used, but because it's almost impossible to get out of linens it means I won't be buying this again unfortunately. I hope BF approve my review to help other massage therapists.

BF RESPONSE

Thank you for your feedback on our Grapeseed Oil. We are very sorry to hear that you have had issues with this oil. Unfortunately, most carrier oils will stain sheets or fabric when left untreated and Grapeseed is reputed to be one of the worst for leaving stains. We don’t know what brand you have used previously and why this would be any different to our own, which is a 100% pure and natural oil. When trying to remove oil stains the sooner you treat and wash the item the less likely the stain will remain. We appreciate this may not be feasible though if you have a busy day in the treatment room. Treating with a stain remover before a hot wash can help and many therapists also recommend using washing up liquid or washing soda crystals. It is also advised that you don’t tumble dry an item unless the stain has gone – as the dryer will ‘set’ the stain into the fabric.

Georgia Curry Verified Buyer 13/10/2020

High quality product as expected by BF. However, it arrived badly packed and the top of the metallic bottle was badly bruised. I sent a 4 star review because of it. I had an email from BF by return, and was sent new top next day. I will give 5 stars for the product and 25 stars (if I could) for their customer service. Thank you BF - I will continue ordering product from you for both client and personal use!

Fionnuala Dunleavy Verified Buyer 18/09/2020

Been using Base formula for all my carrier oils for 8 years, great product and service.

Alison Niddrie Verified Buyer 07/02/2020

A great alternative to the sweet almond, if someone has an allergy.

Alison Stretton Verified Buyer 23/12/2019

Perfect for massage, lovely quality as always