Delivery & Returns

Mainland UK Orders (including Highland & Islands of Scotland):

Orders under 45g (large letter e.g. essential oil cap labels)£1.10 inc VAT
Orders under 500g£3.00 inc VAT
Orders over 500g£5.40 inc VAT
Orders over £60 inc VATFREE
Next Day Delivery*£10.20 inc VAT
*Next Day Delivery available for orders placed before 12 noon for weekday delivery only.

Offshore UK Orders (Channel Islands, Isle of Man, Northern Ireland):

Orders under 45g (large letter e.g. essential oil cap labels)£1.10 inc VAT
Orders under 500g
£3.00 inc VAT
Orders over 500g:           
£5.40 inc VAT
Orders over 5kg

£17.40 inc VAT

UK Collection Point (Melton Mowbray)

Orders for collection can be placed if you are collecting from our Melton Mowbray Shop, from Monday to Friday between the hours of 10am - 4pm. Simply, follow the check out process as normal but leave us a note saying that you will be coming into store to collect your items. On collection we will refund your shipping charge. 

Collection Address:

Holistic House 38-40 Pate Road
Leicester Road Industrial Estate
Melton Mowbray
LE13 0RG

Overseas Orders

Postage and packing for overseas orders is charged at cost and will be calculated according to the size and weight of the parcel and delivery location. 

Duty / Tax for Overseas Orders

Please note that customers are responsible for paying any applicable duty or tax in their own country upon receipt of order.


You can view our returns policy for damaged, faulty or unwanted items in our full Terms & Conditions. Returns can be requested via your 'Order History' in 'My Account'. Choose the order in question and click on the red returns arrow next to the product/s that you wish to return. We will respond to your request ASAP.